Wheelchair Service

We take extra care to ensure that our employees understands that any action they make will be perceived by the customer as that of the airline.

APS is a leading provider in mobility-impaired passenger services.

As the primary service provider at the Los Angeles International Airport–the busiest on the west coast–APS has a proven track record of handling high volume wheelchair requests with attentive care.

With an advanced wheelchair management solution, APS is able to respond to high volumes of wheelchair requests. Utilizing digital systems such as Wheelchair Assistance Innovative System (WAIS), we can ensure that each request is handled promptly, diligently,  ensuring a comfortable, hassle-free airport experience to all of our passengers with the  appropriate staff and equipment.

We have large fleet of wheelchairs.  From wheelchairs to aisle chairs a designed wheelchair available for our non-ambulatory passengers to use in reaching their seat when boarding and deplaning the aircraft. We also call these special wheelchairs “boarding chairs.”. All of our chairs are cleaned and maintained regularly to ensure our clients comfort and safety.

APS not only uses an innovative and efficient wheelchair management system, but also places a strong emphasis on attentive customer service. Our wheelchair agents are trained carefully not only to provide great customer service, but to ensure each passenger is handled with proper care and safety.